In order to leverage the benefits of an increasing number of smartphone users across the world, enterprise mobility solution is a key factor. Enterprise mobility is the blessing of mobile technology. It not only converts a business model from B2B to B2C but also increases productivity and flexibility of companies. The blog discusses its importance regarding customers and employees who opts for Mobile app for their business.
Importance in terms of a customer-focused approach
A customer-centric approach is highly necessary for inclusive growth of the company. Enterprise mobility solution enables companies to solve customer queries anytime, anywhere. It offers the following benefits to companies:
Entrepreneurs can quickly respond to customers’ queries. They can even address their queries on the move through social media and other links. With an attractive and interactive business app and quick response to customers’ queries, companies can gain customer loyalty. Companies can provide information regarding new launches, promotional offers, etc. to customers on the go and make them engage in innovative mobile apps Customers can access the relevant company data anytime and interact with the company executives for any clarification. It significantly increases customer satisfaction. All such aspects help companies change their business model from B2B to B2C.
Importance in terms of BYOD concept
Numerous companies have adopted BYOD (Bring - your - own - device) concept these days for leveraging benefits of enterprise mobility solutions. Following are the benefits of that concept in terms of increasing productivity, flexibility and efficiency of the business in the most cost-effective manner:
It allows employees to work on projects on the move and breaks the barriers of time and location. With easy and real-time access to company data and flexibility in doing project work, employees’ productivity significantly improves. With cloud hosting facility, employees can readily access critical company data for reference and take advantage of the latest technology. It empowers the sales team to access critical data through their mobile devices and provide them with a real-time update for promoting sales. It enables the enterprises to reduce operating costs and assist employees to utilize their time efficiently and effectively.
Remarkable Benefits of Mobile Business Apps
Increasing smartphone sales figure has opened the doors of new marketing opportunity for the companies. The Mobile platform offers a double advantage to the companies: Firstly, they can address a huge smartphone users’ community, and, secondly, they can target a specific audience for promoting their products and services. To reap the benefits of revolutionary mobile technology, both mobile web and mobile apps are the best means. Customized mobile apps offer a slew of benefits to companies. We can further classify them as benefits for the customers and benefits for the companies. Let’s make a list including some of the noteworthy benefits of such apps:
- One-click information: Customers can get all the information regarding promotional offers, business activities, website, and much more about the company with just one tap.
- Quality content on smartphones: They get useful and relevant content on the screens of smartphones without browsing many websites.
- Interaction on the go: They can readily interact with company officials. They can give feedback as well ask questions to the professionals on the move through such apps.
- Advantage of having an app: They can avail special offers as the company’s app holders. In a way, they can enjoy the status of privileged customers.
Companies can certainly improve customer satisfaction by offering them such benefits. A customized mobile app helps them increase the brand reputation and build a loyal customer base.
Benefits for the companies
Marketing tool: Companies can save good bucks on mobile marketing as such apps act as a strong and cost-effective marketing tool.
Social media benefit: They can get good ROI for social media investment by giving a link to Facebook and Twitter accounts.
Effective marketing on mobile: They can readily get database collection and lead generation through such apps. In a way, companies can run an effective mobile marketing campaign through such apps.
Direct address to the customers: They can directly offer discount and coupons via apps to their customers.
Push notifications: They can send push notifications regarding company activities and promotional offers through such apps.
User experience: They can include interactive features to entice their customers. Such apps enable companies to improve the user experience.
In brief, customized mobile app development in Sydney or over the whole world offers a lot of benefits. Companies can leverage the benefit of technological advancement through it and can promote their products and services in a cost-effective manner through such apps. Enterprises can hire dedicated app developers or can contact a mobile app development company to reap all such benefits and get an edge over competitors. In addition, they can hire Android or iPhone app developers depending on business requirements. In brief, we can mention that enterprise mobility solution allows organizations to leverage the benefits of mobile technology as well as a growing number of smart devices users. There is no wonder that enterprise mobility in Australia gains momentum at a rapid pace.